Controlling is all about keeping track of all the company’s financial flows. For us, that means not only categorizing existing transactions but also being involved in the planning and modeling of future projects. To do this, we juggle large volumes of key metrics while maintaining a clear overview. We translate the company’s performance into numbers, thereby providing all departments with a crucial basis for decision-making. We are precise, reliable, and closely connected to our employees, partners, and investors. We’re always open to any idea on how to improve our processes. And we welcome more than just mathematicians or business majors. We’re characterized by a highly interdisciplinary approach—it’s not uncommon for fresh ideas to come from completely unexpected directions. It’s precisely these diverse influences that we value and seek out. Day-to-day operations alone are already very extensive. Every department has its own demands on us, from marketing to product and project management all the way up to executive leadership. Our goal is to develop solutions that enable the highest possible level of automation. Our work isn’t just needed by internal stakeholders. Every member of our team therefore has in-depth knowledge of processes and products and is also highly knowledgeable about the tourism industry in this area. Every day, we maintain a high level of detail in the areas of data processing and preparation

For us, People & Culture is more than just human resources management. We see ourselves as the link between employees and company goals. We want to motivate and support our colleagues—and, above all, build lasting partnerships with them. Because only satisfied employees can achieve great things. Creating the best possible conditions for this is the primary mission of People & Culture. It’s not just digital transformation that requires a shift in mindset within companies. New work-time models and flexible employment options for employees go hand in hand with a new corporate culture. To that end, we in the People & Culture team work every day on many exciting projects related to talent and performance management. We’re also the point of contact for everyone in the company when it comes to the further development of teams and individuals.

Becoming the pan-European market leader in online flight booking is both our journey and our goal. The foundation for this is reliable and sophisticated technology that is constantly being optimized and further developed. Whether for desktop or mobile apps, front-end or back-end systems, or the infrastructure for our employees—everything must work seamlessly to help millions of customers plan their dream vacations. Usability and performance are our constant priorities. Sharing knowledge with many experienced colleagues—for example, at IT conferences—as well as personalized professional development opportunities are just as important to us as fair and transparent career advancement opportunities. The tasks of our IT teams are as diverse as our offerings. What they all have in common is a task- and user-oriented approach to working toward jointly defined goals. For every planned improvement, there is an intensive exchange of ideas within the teams to prepare for it. Creative minds who work proactively and drive the development of innovative features are always in demand.

To showcase our diverse range of travel offerings to potential customers on well-known portals like fluege.de, our marketing team is always on the go. Whether it’s attracting new customers or actively retaining our regulars—strong performance is essential for continued growth. To achieve this, we rely on a diverse marketing mix that we constantly fine-tune. And even though online marketing is our main focus—we’re just as capable offline! With all-arounders and specialized teams, we juggle a wide variety of marketing channels every day. Whether it’s SEM, SEO, social media, CRM, the new TV ad campaign, or sports sponsorship—the right mix, combined with a constant eye on the numbers, is what sets us apart from our competitors and makes our job so exciting. In our department, we also go beyond marketing-specific activities. We work closely with our service team and other departments within the company to serve our clients as best as possible.

Our mission is to offer our customers the best travel-related products. What sets us apart is not only our special affinity for the tourism industry, but also for the e-commerce sector. We work with passion and creativity on new product concepts, designs, and apps. The challenge for us is to keep a cool head even during stressful times. As project managers, we serve as both competent points of contact and problem-solvers. We test new ideas and engage in active dialogue with many other departments within the company as well as with external partners. We’re constantly making adjustments—big and small—whether it’s product optimization, process integration, or design tweaks. Even though everyone focuses on their own area of responsibility, the project topics remain diverse. An interest in our colleagues’ work and a basic understanding of IT create the best conditions for our work, since we operate in interdisciplinary teams. We love this exchange—it’s often where the best ideas emerge. But what matters most is the result: everything must run smoothly for our customers. In project management, you learn what goes into that from the very beginning.

Satisfied customers not only come back, they are also what motivates us. We support our customers throughout their travel journey. With a comprehensive portfolio ranging from package holidays to individually tailored combinations of flights, hotels, and rental cars, we provide both the products and the expert advice they need. As a large company with a high booking volume, we assist our customers in virtually every situation, often through specialized teams. This creates opportunities to take on a wide variety of tasks and ultimately focus on the areas where your strengths lie. Our Front Office team advises customers and handles the sale of travel packages, flights, and rental cars. Behind the scenes, our Support Team, also known as the Back Office team, ensures everything runs smoothly. They manage customer inquiries via email, help fulfill individual customer requests, and coordinate directly with hotels and tour operators. Thanks to the size and diversity of our team, there are always opportunities to learn, grow, and develop your career further.

For some, it’s all about numbers and connections that are hard to grasp and understand. For us on the Business Operations team, it’s a passion to analytically map out, scrutinize, and fine-tune the entire architecture of the company. That’s what makes Business Operations so exciting. Those who understand the mission need little guidance. We know and understand every area of the company. This is essential for properly handling the diverse daily tasks, especially in the context of the overall process. In hardly any other field do you benefit from as much knowledge transfer as in Business Operations. We ensure that customers can make and pay for their bookings without any problems. At the same time, we must provide our service with all the resources it needs to deliver the best possible support to our users. We also protect the company by developing processes that nip fraud in the bud.